AI support agent
A 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure.
$200/month · answers only from facts you write · escalates anything else · cancel anytime
Vet front desks handle a phone that does not stop, and a meaningful share of it is the same administrative questions — hours, whether the clinic takes new patients, what a visit costs, whether a species is seen. After close, worried owners hit a website that can't answer anything.
Appointment requests, new-patient questions, hours and services, prescription refill requests, and after-hours worry about a pet's symptoms.
Front-desk staff already stretched across check-ins, calls, and pharmacy; after hours, an emergency-referral voicemail message.
The administrative volume is the real cost — it consumes a front desk that should be handling the people and animals in the building. New-client inquiries going unanswered overnight is the secondary loss.
Support agent only. The value is deflecting the repetitive factual questions, not selling anything.
Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.
No, never. Any message about how an animal is doing is escalated to a person and pointed toward emergency care if it sounds urgent. It's not equipped to triage and isn't asked to.
It can capture the request and route it. Approval is always a person's — it doesn't touch prescribing.
Hours, location, species and services you see, whether you're taking new patients, what to bring, how appointments work — the questions that currently interrupt your front desk all day.