AI support agent
A 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure.
$200/month · answers only from facts you write · escalates anything else · cancel anytime
Dental front desks are saturated during business hours — checking in patients, handling insurance, and answering a phone that rings through appointments. Meanwhile a large share of new-patient research and after-hours pain questions arrive to a closed office and a website that can't respond.
New-patient inquiries, insurance-acceptance questions, hours and location, appointment requests and reschedules, and after-hours discomfort questions.
A front-desk team already at capacity, and after hours an answering service or voicemail.
The single most common question — 'do you take my insurance?' — is pure administrative load with a clear answer, and it currently costs a person's attention every time. Meanwhile new-patient inquiries sitting unanswered overnight go to whichever practice replies first.
Fits the support agent well because the highest-volume questions are factual and stable. It answers only from facts you write, so insurance and hours answers are yours, not guessed.
Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.
No, categorically. It's built to answer administrative questions from facts you provide and to escalate anything clinical rather than attempt it. That boundary is the design, not a setting.
Only if you've told it which plans you accept. It answers from your written facts and escalates what isn't covered there, so it can't invent a plan you don't take.
It doesn't assess or advise. It responds immediately, tells them clearly how to reach a person and to seek urgent care if it's serious, and notifies you.