AI support agent

AI support agent for Tree Service Companies

A 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure.

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$200/month · answers only from facts you write · escalates anything else · cancel anytime


What inbound actually looks like at a tree service company

Volume arrives in bursts tied to weather. A storm passes at 11pm and a hundred homeowners photograph a limb on their roof within the hour — the inbox that was quiet all week is suddenly the whole month's revenue arriving at once.

What comes in

Emergency limb and whole-tree failures onto roofs, cars and power lines; insurance-claim removals; and non-urgent trimming or stump work that can wait weeks.

Who answers it today

Nobody, during the exact hours it matters. Crews are asleep or already cutting, and the owner is triaging by phone while operating equipment.

Why the slow reply costs you the job

Storm work is won in the first few hours and priced accordingly. The company that answers at midnight books the emergency queue; everyone else quotes trimming next week.

Where Fieldsta fits

This is the clearest after-hours case of any trade we've looked at — the demand spike happens overnight by definition, and separating 'tree on the house' from 'shrub needs shaping' is exactly the triage an agent can do while you sleep.

What it will not do. It never advises anyone to approach a fallen tree, and any mention of power lines gets an immediate hand-off with a note to contact the utility. That's a life-safety line, not a service question.

See it on your own site first

Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.

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Questions

Can it prioritize storm calls over trimming requests?

Yes, and that's most of its value here. It sorts emergencies from routine work as they arrive, so the morning list is already triaged instead of being a hundred unread messages.

What if a tree is on a power line?

It stops, tells them to keep away and contact the utility, and escalates to you immediately. It will not schedule around a live line.

Can it handle insurance work?

It can capture claim details and adjuster contacts. What's covered isn't a question it should answer, so that goes to a person.

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