AI support agent
A 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure.
$200/month · answers only from facts you write · escalates anything else · cancel anytime
A stuck door is a trapped car, and it happens at the two worst moments: leaving for work and arriving home at night. The customer isn't researching brands — they're finding whoever picks up while standing in the driveway.
Broken springs and cables that stop the door mid-track, openers that died without warning, storm-damaged panels, and new-install quotes from homeowners doing a renovation.
A dispatcher during the day; after hours it's usually the owner's cell, forwarded, and answered if he happens to hear it over a job site or a family dinner.
A spring failure is an emergency for a few hours and a scheduled repair by tomorrow. Whoever answers inside that window gets an emergency-rate job; everyone else quotes a normal one, later, if at all.
Fits the after-hours pattern almost exactly — the emergencies happen off-hours by nature, and the qualifying questions (door type, is the car trapped, is the spring visibly broken) are the same every time.
Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.
It asks the questions you'd ask — is the car stuck inside, is the door off its track, is it a spring — and flags urgency accordingly. Whether that becomes a same-night truck is your dispatcher's call, not the agent's.
Only if you write the price into its facts. Otherwise it says pricing depends on the door and takes the details so someone can quote it properly.
They're different conversations and it can treat them differently — a repair needs urgency triage, a new install needs measurements and a callback.