AI support agent · Comparison
A 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure.
$200/month · answers only from facts you write · escalates anything else · cancel anytime
The default for most small businesses outside business hours: voicemail, an unanswered contact form, or nothing at all. Whoever visits the site at 9pm gets silence until the next business day.
It costs nothing and there's nothing to set up or maintain. For a business whose customers only ever reach out during business hours anyway, the gap may not be a real one.
Evenings and weekends are exactly when people research who to call — the visitor who lands on your site at 9pm with a real question gets silence, and silence reads as "nobody's going to get back to me" whether or not that's true.
A small chat bubble on your site answers customer questions 24/7 from facts you approve — hours, services, service area, whatever you write into it. Anything it shouldn't answer (pricing specifics, complaints) gets handed to a person instead of guessed at.
Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.
It still answers the routine questions immediately (hours, services, whether you cover their area) and records anything that needs a person for the next business day, instead of the visitor getting nothing at all.
No — it works from whatever you've written, however short, and it says so honestly when it doesn't know something rather than filling the gap with a guess.