AI support agent

AI support agent for Med Spas & Aesthetic Clinics

A 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure.

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$200/month · answers only from facts you write · escalates anything else · cancel anytime


What inbound actually looks like at a med spa

Aesthetic decisions are researched at night. Someone spends an evening reading about a treatment, works up the nerve to ask, sends the message at 10pm — and the front desk answers tomorrow, by which point three competitors' Instagram inboxes have the same question.

What comes in

Treatment questions, consultation requests, pricing inquiries, appointment changes, and pre/post-treatment logistics like what to expect at a first visit.

Who answers it today

Front-desk coordinators during clinic hours, or the owner answering DMs from home.

Why the slow reply costs you the job

These are high-ticket, discretionary purchases where the deciding factor is often simply who responded while the motivation was live. A next-day reply competes with a same-minute one and loses.

Where Fieldsta fits

Lead response books the consultation while interest is warm. The support agent answers the researchable layer — services offered, what a first visit looks like, hours — from facts you approve, and hands anything clinical or price-specific to your coordinator.

What it will not do. No medical claims, no treatment recommendations, no candidacy assessments, and no quoted prices unless you've written them as fixed facts. Anything resembling clinical judgment escalates.

See it on your own site first

Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.

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Questions

Can it recommend a treatment?

No. It can describe what you offer, but matching a treatment to a person is your practitioner's call, and it says so.

Can it quote prices?

Only prices you've written down as fixed. Anything consultation-dependent, it books the consultation instead of guessing.

Can it book consultations?

It collects what a booking needs and gets it onto your calendar flow, with a person confirming — same as the rest of the product, nothing goes out unreviewed.

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The other half of this

Plenty of med spas & aesthetic clinics run AI lead response alongside it — fieldsta replies to every inbound lead, qualifies it against criteria you set, and books the meeting — with a human reviewing every booking before it's confirmed. $500/month.

How AI support agent compares

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