AI lead response
Fieldsta replies to every inbound lead, qualifies it against criteria you set, and books the meeting — with a human reviewing every booking before it's confirmed.
$500/month · human review on every booking · cancel anytime
Plumbing splits into two businesses sharing one phone line: emergencies that cannot wait an hour, and planned work — a repipe, a water heater, a bathroom — that a homeowner is quietly getting three quotes on. The emergency always interrupts the quote, so the quote gets answered last or not at all.
Active leaks and backups, water-heater failures, quote requests for planned replacements, and questions from homeowners trying to figure out whether what they're looking at is urgent.
Often the owner, from a truck, between jobs, with wet hands. After hours it's voicemail or a call service reading from a script.
The emergency call is won on speed and lost to whoever picks up. The planned-work quote is lost more quietly — the homeowner got three replies, yours came Thursday, and they'd already booked.
The planned-work side is where this earns its keep. Emergencies find you regardless; it's the repipe quote that silently leaks out of the business, and that's the one nobody notices losing.
Before deciding anything: run the free check. It reads one public page of your site the way a customer would and tells you what they can actually see — how many ways they can reach you, and what happens if they land there at 9pm. No signup, and the result shows in full.
They get an immediate, honest response that a person is being reached — not a promise of an arrival time it can't keep — and the escalation fires to you right then. The point is that they're not sitting in silence deciding to call the next company.
No. It collects what's happening and hands it to you. Anything that sounds like remote diagnosis is exactly the failure mode the escalation rules exist to prevent.
It gets the job qualified and can move toward a booking, but a booking is confirmed by a human. Your schedule is real and the agent doesn't have it.
Plenty of plumbers run AI support agent alongside it — a 24/7 chat agent on your own website that answers your customers from facts you give it, and hands off to a real person the moment it isn't sure. $200/month.